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Unifrom Experts

OKC's Source for Uniforms
405.495.4776

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RETURN AUTHORIZATION IS REQUIRED FOR EXCHANGES

Return requests must be made within 10 days of receipt of order.
To obtain an R.A.#, call our Customer Service Department at:
(405) 495-4776

The R.A.# must appear on the outside of all cartons or packages or it will be refused by our receiving department.

INSTRUCTIONS FOR EXCHANGE OF MERCHANDISE

1. Return package via US Mail or UPS (do not return collect).
2. Package the product carefully to insure its safe arrival to:

Uniform Experts
6836 NW 23rd St
Bethany, OK 73008

3. Return only the items that have received a return authorization number.
4. Return must be made within 10 days of receipt of R.A.#.
No exchange or store credit will be issued until an inspection of the merchandise is completed and approved by the returns department. Any deviation from our policies will delay issuing your exchange or store credit.

ACCEPTABLE EXCHANGES

Uniform Experts will accept exchanges of unwashed, unworn merchandise in resalable condition.

EXCHANGES NOT ACCEPTED

In an effort to be fair and consistent with all of our customers and continue to provide you with our best possible service, there are certain exchanges that we do not accept.

These include washed or worn merchandise, customized (embroidered) merchandise, seasonal and holiday prints and discontinued styles, colors and prints.

EXCHANGES/CREDITS

Uniform Experts will exchange merchandise or issue a store credit for the amount of the returned garment(s) as per your request. If an exchanged item is to be shipped back to a customer, the $6.99 shipping charge will be the customer's responsibility for payment. No refunds will be given!!

DEFECTIVE NEW and WORN MERCHANDISE

Because we guarantee our garments to be free of defect in workmanship and fabric flaws, defective garment(s) may be returned within 10 days. When returning, clearly mark the defective area. Exchange or store credit will be issued only after our returns department has inspected and determined that the garment was a manufacturer's defect. If the garment has been worn, please wash before returning. (Must follow the above procedures.) Headwear and Medical Equipment is not returnable unless defective and then exchange or full refund will be given.

SHIPPING DISCREPANCY

Shipping inaccuracies (items not ordered, wrong style, wrong color, etc.) should be reported within 5 days of receipt of goods.

SHORTAGE CLAIMS

Report shortages in shipment to the Customer Service Department within 5 days of receipt of shipment.

Please call our Customer Returns Department if you have any questions regarding our policies or for information on outstanding claims.

(405)495-4776

PRIVACY POLICY

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Accuracy of Information

We strive to maintain accurate information and pricing within our network. Occasional typographical errors and technical issues may result in inaccurate data. We reserve the right to make corrections at time of invoicing and will notify affected customers.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us after referring to our contact page. We reserve the right to make changes to this policy. Any changes to this policy will be posted.